VETFORGE
Veteran Career & Benefits Platform
Terms of Use
These Terms govern your use of VetForge. Here are the most critical points in plain English:
This plain-English summary is provided as a convenience only and does not replace or limit the full terms set forth below. In the event of any conflict, the full text of these Terms of Use controls.
1. Acceptance of Terms
2. Description of Service
3. Account Registration and Eligibility
4. Acceptable Use Policy
5. Intellectual Property
6. User Content and Conduct
7. Subscription, Fees, and Payment
8. Third-Party Services and Links
9. Disclaimers and Limitation of Liability
10. Indemnification
11. Governing Law and Dispute Resolution
12. Termination
13. Modifications to Terms
14. General Provisions
15. Contact Information
These Terms of Use (the "Terms" or "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and VetForge, Inc. ("VetForge," "we," "us," or "our") governing your access to and use of the VetForge platform, including all associated websites, mobile applications, application programming interfaces, tools, features, and content (collectively, the "Platform" or "Service").
By accessing, browsing, registering for, or otherwise using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use the Platform.
You must be at least eighteen (18) years of age to create an account or use the Platform. By using VetForge, you represent and warrant that you are 18 years of age or older. If you are accessing the Platform on behalf of a minor, you assume full responsibility for that minor's use of the Platform and agree to be bound by these Terms on the minor's behalf, subject to applicable eligibility requirements set forth in Section 3.
The act of creating a VetForge account, clicking "I Agree," or otherwise completing the registration process constitutes your affirmative acceptance of these Terms and VetForge's Privacy Policy, which is incorporated herein by reference in its entirety. The Privacy Policy describes how VetForge collects, uses, stores, and protects your personal information and is available at vetforge.io/privacy.
You agree that these Terms are enforceable as a written agreement signed by you. You waive any rights or requirements under any applicable law that requires a non-electronic original signature or the delivery or retention of non-electronic records, to the extent such waiver is permitted under applicable law.
VetForge is a Software-as-a-Service ("SaaS") platform designed to support and empower the veteran community by providing tools and resources that assist with:
THE VETFORGE PLATFORM IS PROVIDED FOR INFORMATIONAL AND ASSISTIVE PURPOSES ONLY. VetForge is not a law firm, financial advisory firm, medical provider, or licensed benefits counselor. Nothing on the Platform constitutes or should be construed as:
Users are encouraged to consult with qualified licensed professionals — including VA-accredited claims agents, attorneys, financial advisors, and healthcare providers — for guidance specific to their individual circumstances.
Any information provided on the Platform relating to U.S. Department of Veterans Affairs ("VA") benefits, programs, eligibility criteria, or application processes is provided for general guidance purposes only. VetForge does not represent the VA, the Department of Defense ("DoD"), or any branch of the U.S. Armed Forces, and has no affiliation with any government agency. Official determinations of VA benefits eligibility are made solely by the VA. Users should consult VA.gov or visit a local VA office or Veterans Service Organization ("VSO") for authoritative information.
VetForge reserves the right to modify, suspend, or discontinue any feature, functionality, or aspect of the Platform at any time, with or without notice, for any reason, including scheduled maintenance, upgrades, or business decisions. VetForge shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
Access to and use of the VetForge Platform is intended for the following categories of individuals (collectively, "Eligible Users"):
VetForge also welcomes employers, recruiters, and professionals who use the Platform solely to engage with veteran talent and communities through designated employer-facing features, subject to any additional terms applicable to employer accounts.
When creating an account, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete at all times. You represent that all information you provide to VetForge is truthful and accurate and that you have not knowingly omitted any material information.
You are solely responsible for:
VetForge will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
Each individual user is permitted to maintain only one (1) VetForge account. Creating multiple accounts, duplicate accounts, or accounts on behalf of another individual without their express authorization is prohibited and may result in the termination of all associated accounts.
VetForge reserves the right, at its sole discretion and at any time, to request verification of your eligibility and military affiliation. Such verification may include, without limitation, requests for:
Failure to provide requested verification documentation within a reasonable time may result in suspension or termination of your account. VetForge will handle all submitted verification documents in accordance with its Privacy Policy.
Subject to your compliance with these Terms, VetForge grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial purposes consistent with these Terms and the intended functionality of the Service.
You agree that you will not, directly or indirectly, do any of the following:
VetForge reserves the right, at its sole discretion, to take any or all of the following actions in response to violations of this Acceptable Use Policy or these Terms generally:
The Platform and all content, features, and functionality made available through it — including but not limited to software, code, algorithms, databases, interfaces, text, graphics, logos, images, icons, audio and video clips, trademarks, service marks, trade dress, and the selection, compilation, and arrangement thereof — are and shall remain the exclusive property of VetForge, Inc. and its licensors (collectively, "VetForge IP"). All VetForge IP is protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Nothing in these Terms grants you any right, title, or interest in or to any VetForge IP except for the limited license expressly set forth in Section 4.1. All rights not expressly granted herein are reserved by VetForge.
The name "VetForge," the VetForge logo, and all related marks, names, and trade dress are trademarks or registered trademarks of VetForge, Inc. You may not use any VetForge trademarks without the prior written permission of VetForge. You may not use VetForge's trademarks in any way that is likely to cause confusion, disparage VetForge, or imply endorsement without authorization.
You retain ownership of all content, materials, data, documents, profile information, and other information that you create, upload, submit, or transmit through the Platform ("User Content"). By submitting User Content to the Platform, you grant VetForge a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify (for technical purposes only), display, and distribute your User Content solely to the extent necessary to:
This license is limited in scope to the purposes described above and does not grant VetForge any right to sell your User Content to third parties or use it for advertising purposes without your separate consent.
If you submit to VetForge any ideas, feedback, suggestions, feature requests, recommendations, or other communications regarding the Platform ("Feedback"), you hereby assign to VetForge all right, title, and interest in and to such Feedback, including all intellectual property rights therein. VetForge shall be free to use, disclose, reproduce, license, commercialize, and otherwise exploit such Feedback in any manner and for any purpose, without restriction, compensation, or obligation to you.
You are solely responsible for all User Content that you submit to the Platform, including but not limited to:
You represent and warrant that all User Content you submit is accurate, truthful, and does not misrepresent your qualifications, service history, credentials, or identity.
You expressly agree that you will not upload, submit, transmit, or otherwise make available through the Platform any:
VetForge takes the integrity of the veteran community with the utmost seriousness. Submission of false military service documentation or fraudulent misrepresentation of military service may constitute a violation of the Stolen Valor Act of 2013 (18 U.S.C. § 704), federal fraud statutes, and other applicable laws. VetForge reserves the right to report such conduct to appropriate law enforcement authorities.
VetForge reserves the right, but does not assume the obligation, to review, monitor, edit, refuse to post, or remove any User Content at any time and for any reason, including but not limited to User Content that VetForge determines, in its sole discretion, to:
VetForge's exercise of its content moderation rights does not constitute an endorsement of any User Content that is permitted to remain on the Platform.
VetForge offers the following service tiers:
| Tier | Description | Pricing |
|---|---|---|
| Free Tier | Basic access to career transition tools, benefits guidance resources, and limited profile features | No charge |
| Premium Tier | Full access to all platform features, including advanced employer matching, priority job board access, personalized transition coaching tools, and enhanced profile capabilities | As published on vetforge.io/pricing |
VetForge reserves the right to modify, add, or discontinue service tiers at any time in accordance with Section 13 of these Terms.
Premium subscriptions are billed on a recurring basis (monthly or annually, as selected by the user) and will automatically renew at the end of each billing period unless cancelled by the user prior to the renewal date. By subscribing to a Premium tier, you:
You may cancel your Premium subscription at any time by accessing your account settings or by contacting support@vetforge.io. Cancellation will take effect at the end of the then-current billing period. Your access to Premium features will continue through the end of the paid period, and you will not be charged for subsequent billing periods following cancellation.
VetForge does not offer refunds for partial billing periods or unused portions of a subscription term, except as required by applicable law. In lieu of cash refunds for certain circumstances at VetForge's sole discretion, VetForge may offer pro-rated account credits applicable to future billing periods. Refund requests should be directed to billing@vetforge.io and will be evaluated on a case-by-case basis.
VetForge reserves the right to change subscription pricing at any time. If VetForge changes the price of your current subscription tier, VetForge will provide you with at least thirty (30) days' advance written notice of the price change via the email address associated with your account. Your continued use of the Premium subscription after the effective date of a price change constitutes your acceptance of the new pricing.
Subscription fees do not include applicable federal, state, local, or foreign taxes, levies, duties, or similar governmental assessments. You are responsible for paying all such taxes associated with your subscription, except for taxes based on VetForge's net income.
The Platform may integrate with, link to, or reference third-party websites, services, tools, and resources, including but not limited to:
The inclusion of any third-party link, integration, or reference on the Platform does not constitute or imply VetForge's endorsement, sponsorship, recommendation, or affiliation with such third party or its content, products, or services. VetForge makes no representations or warranties with respect to any third-party content, services, or websites.
Your use of any third-party service accessed through or in connection with the Platform is subject to that third party's own terms of service, privacy policy, and other applicable terms and conditions. VetForge is not responsible or liable for your interactions with, or the practices of, any third-party service provider. You access third-party services at your own risk.
THE VETFORGE PLATFORM AND ALL CONTENT, FEATURES, AND FUNCTIONALITY PROVIDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VETFORGE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
VETFORGE MAKES NO REPRESENTATIONS OR WARRANTIES THAT:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VETFORGE, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU FOR ANY:
ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE PLATFORM, EVEN IF VETFORGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VETFORGE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF:
The disclaimers, exclusions, and limitations of liability set forth in this Section 9 reflect a reasonable allocation of risk and form an essential basis of the bargain between you and VetForge. VetForge would not be able to provide the Platform to you on the terms set forth herein without these limitations.
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless VetForge, Inc. and its respective officers, directors, shareholders, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the "VetForge Indemnitees") from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:
VetForge reserves the right, at its own expense, to assume exclusive defense and control of any matter for which you are obligated to indemnify VetForge, and you agree to cooperate with VetForge's defense of such claims. You shall not settle any matter without VetForge's prior written consent.
These Terms and any disputes arising out of or relating to these Terms or your use of the Platform shall be governed by and construed in accordance with the laws of the State of [STATE], without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
Before initiating any formal dispute resolution proceeding, you and VetForge agree to use good faith efforts to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Platform informally. The party asserting the dispute shall send written notice of the dispute to the other party (for VetForge: legal@vetforge.io; for users: the email address associated with your account). The parties shall then attempt to resolve the dispute through good faith negotiation for a period of thirty (30) days following receipt of such notice (the "Informal Resolution Period"). Neither party may initiate formal dispute resolution proceedings until the expiration of the Informal Resolution Period, unless exigent circumstances require immediate relief.
If a dispute is not resolved during the Informal Resolution Period, you and VetForge agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Privacy Policy, or your use of the Platform shall be resolved by final and binding individual arbitration administered by JAMS (or a mutually agreed-upon arbitration provider) pursuant to its applicable rules then in effect. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND VETFORGE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. FURTHERMORE, BOTH YOU AND VETFORGE WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE SUBJECT TO THESE TERMS, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Notwithstanding the foregoing arbitration agreement, either party may bring an individual action in small claims court for disputes or claims within the jurisdictional limits of such court, provided the action remains in small claims court and is not transferred or appealed to a court of general jurisdiction.
For any disputes not subject to arbitration under these Terms (including but not limited to actions in small claims court and actions for injunctive or other equitable relief), the parties consent to the exclusive jurisdiction and venue of the federal and state courts located in [COUNTY], [STATE], and each party waives any objection to such jurisdiction and venue.
You may terminate your VetForge account at any time by following the account deletion procedures in your account settings or by contacting support@vetforge.io. Termination of your account will result in the deactivation and deletion of your account and content, subject to the data retention practices described in VetForge's Privacy Policy.
VetForge reserves the right, at its sole discretion and without prior notice or liability, to suspend or permanently terminate your access to all or any part of the Platform for any reason, including but not limited to:
Upon termination of your account for any reason, VetForge will handle your personal data and User Content in accordance with its Privacy Policy (vetforge.io/privacy). Certain data may be retained for a period of time as required by law or for legitimate business purposes, as described in the Privacy Policy.
The following provisions of these Terms shall survive the termination or expiration of your account or these Terms for any reason: Section 5 (Intellectual Property), Section 6 (User Content and Conduct), Section 9 (Disclaimers and Limitation of Liability), Section 10 (Indemnification), Section 11 (Governing Law and Dispute Resolution), and Section 14 (General Provisions), as well as any other provisions that by their nature should survive termination.
VetForge reserves the right to modify, amend, or update these Terms at any time at its sole discretion. VetForge may update these Terms to reflect changes in applicable law, platform functionality, business practices, or for any other reason.
If VetForge makes material changes to these Terms, VetForge will provide notice to you by one or more of the following methods:
For non-material changes, VetForge may update these Terms without individual notice, and it is your responsibility to review these Terms periodically.
Your continued access to or use of the Platform after the effective date of any modification to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must cease using the Platform and terminate your account.
These Terms, together with VetForge's Privacy Policy and any other agreements expressly incorporated herein by reference, constitute the entire agreement between you and VetForge with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, understandings, negotiations, and discussions, whether written or oral, between the parties regarding such subject matter.
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable in any respect, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect, unaffected by the invalidity or unenforceability of any individual provision.
VetForge's failure to enforce any right or provision of these Terms shall not constitute a waiver of VetForge's right to enforce such provision or any other provision in the future. No waiver of any term or provision of these Terms shall be effective unless made in writing and signed by an authorized representative of VetForge.
You may not assign, delegate, sublicense, or transfer any of your rights or obligations under these Terms to any third party without VetForge's prior written consent. Any purported assignment in violation of this provision shall be null and void. VetForge may freely assign or transfer these Terms, in whole or in part, to any affiliate, successor entity, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of VetForge's assets, without your consent and without prior notice.
VetForge shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by events beyond VetForge's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, acts of war or terrorism, government orders or actions, power failures, telecommunications failures, internet outages, labor disputes, or supplier failures (each, a "Force Majeure Event"). VetForge shall use commercially reasonable efforts to resume performance as soon as practicable following the cessation of a Force Majeure Event.
These Terms are entered into solely for the benefit of you and VetForge and do not create any rights in, or obligations to, any third party. No third party shall be deemed a beneficiary of these Terms or shall have any right to enforce any provision hereof.
Section headings in these Terms are for convenience of reference only and shall have no effect on the interpretation or construction of these Terms.
All legal notices to VetForge required or permitted under these Terms must be provided in writing by email to legal@vetforge.io or by certified mail to the mailing address set forth in Section 15. Notices to you will be sent to the email address associated with your account. Notices shall be deemed received upon delivery (for email) or three (3) business days after mailing (for certified mail).
If you have any questions, concerns, or feedback regarding these Terms of Use or the VetForge Platform, please contact us using the information below. VetForge is committed to responding to all inquiries in a timely and respectful manner.
VetForge, Inc.
Legal and Compliance Department
Email: legal@vetforge.io
Support: support@vetforge.io
Billing: billing@vetforge.io
Security: security@vetforge.io
Mailing Address:
VetForge, Inc.
[Street Address]
[City, State, ZIP Code]
United States
Website: www.vetforge.io
VetForge is proud to serve those who have served. Thank you for being a member of the VetForge community.
By creating an account or using the VetForge Platform, you acknowledge that you have read these Terms of Use in their entirety, that you understand them, and that you agree to be legally bound by them.
|
User Signature (Electronic Acceptance) Date: ___________________________ |
Authorized Representative, VetForge, Inc. Date: ___________________________ |